Here are some general rules and guidelines which apply to bidding on our items:
(A.) DO NOT BID UNLESS YOU ARE WILLING TO FOLLOW THROUGH AND PAY THE FULL AMOUNT AND ANY APPLICABLE SHIPPING AND HANDLING FEES ASSOCIATED WITH THE ITEM YOU WON THE AUCTION FOR.
(a.) EBAY POLICY STATES THAT ALL WINNING BIDS THROUGH YOUR USER NAME ARE CONSIDERED BINDING CONTRACTS AND HOLD TRUE IN A COURT OF LAW.
(B.) DO NOT BID UNLESS YOU ARE SURE OF WHAT YOU ARE BIDDING ON. IF YOU HAVE ANY QUESTIONS ABOUT THE PRODUCT PLEASE DON'T HESITATE TO EMAIL US: CLICK HERE TO EMAIL "ninteach". WE REPLY TO EMAIL MANY TIMES DAILY.
(C.) UNDERSTAND THAT ALL ITEMS ARE DESCRIBED AS WELL AS POSSIBLE AND WITH AS MUCH DETAIL AS SEEN NEEDED TO DESCRIBE THE ITEM FOR SALE. WE ARE NOT RESPONSIBLE FOR TYPING ERRORS OR ERRORS IN DESCRIPTIONS OF ANY ITEM LISTED ON EBAY.
(c.) IF YOU ARE NOT SURE ABOUT A SPECIFIC DETAIL PLEASE EMAIL US IN REGARDS TO THE ITEM IN QUESTION.
(D.) UNDERSTAND THAT ALL ITEMS ARE SOLD AS IS, MEANING YOU CANNOT RETURN THE ITEM SIMPLY BECAUSE YOU DID NOT LIKE THE ITEM OR BECAUSE IT WASN'T WHAT YOU THOUGHT IT WAS OR BECAUSE I BOUGHT A SIMILAR ITEM AND DON'T NEED IT ANYMORE. "AS IS" IS DEFINED AS IN CURRENT STATE OF EXISTENCE WHEN PLACED ON AUCTION OR LISTED FOR SALE, HEREIN DESCRIBED AS LISTED OR OTHERWISE ASSUMED STATUS.
(E.) IF AN ITEM IS DAMAGED IN TRANSIT (WHICH SOMETIMES DOES HAPPEN, ESPECIALLY WITH UPS), WE WILL REVIEW YOUR ORDER FORM TO SEE IF INSURANCE WAS BOUGHT ($1.00 PER $100.00 TO INSURE AN ITEM UPTO BID AMOUNT), IF IT WAS DETERMINED THAT YOU DID IN FACT PURCHASE INSURANCE (UPS AUTOMATICALLY INSURES ALL PACKAGES UPTO $100.00 FOR NO ADDITIONAL FEES), THEN WE WILL FILE A CLAIM WITH UPS (IF UPS WAS THE CARRIER OF YOUR PACKAGE) TO PAY THE INSURED AMOUNT WHICH WILL THEN BE MAILED TO YOU AS A REFUND. THIS PROCESS CAN TAKE OVER 30 DAYS.
(F.) WE USE UNITED PARCEL SERVICE, FEDERAL EXPRESS AND UNITED STATES POSTAL SERVICE TO SHIP OUR ITEMS. GENERALLY WE USE UPS TO SHIP ITEMS OVER 7 POUNDS. GENERALLY WE USE USPS TO SHIP ITEMS VIA PRIORITY MAIL FOR ITEMS UNDER 7 POUNDS LIKE HELIUM NEON LASERS, ETC. GENERALLY WE ONLY USE FED-EX IF THE CUSTOMER PAYS FOR THIS OPTION, PRIOR EMAIL ARRANGMENTS MUST FIRST BE MADE. FOR OVERWEIGHT ITEMS WHICH ARE OVER 150 POUNDS, WE USE UPS LOGISTICS SERVICES TO FREIGHT THE PACKAGE.
USPS DOES NOT AUTOMATICALLY INSURE ANY OF THEIR PACKAGES THEREFORE IT IS SUGGESTED THAT YOU ADD EXTRA INSURANCE FOR FRAGILE ITEMS SUCH AS LASER TUBES OR LASER RELATED ITEMS.
(G.) WE USE HIGH QUALITY PACKING MATERIALS AND FOLLOW UPS, USPS AND FED-EX PACKING GUIDELINES WHEN WE PACKAGE AND SHIP AN ITEM. WE ARE NOT RESPONSIBLE FOR ITEMS WHICH ARE DAMAGED IN TRANSIT, LOST IN TRANSIT, STOLEN, MISROUTED OR RETURNED TO US WITHOUT AUTHORIZATION FROM OUR ORDER DEPT.
(g.) IF AN ITEM IS DAMAGED, LOST OR MISROUTED IN TRANSIT WE WILL NEED TO OBTAIN YOUR NAME, ADDRESS, PHONE NUMBER, TRACKING NUMBER OF PACKAGE, ITEM DESCRIPTION WHICH WAS DAMAGED AND DETAILS OF HOW THE ITEM MAY HAVE BEEN DAMAGED OR ANY VISIBLE DETAILS OF THE DAMAGE. THIS INFORMATION NEEDS TO BE EMAILED TO US ASAP.
(H.) WE ALLOW UPTO 8 DAYS FOR PAYMENT TO ARRIVE AT OUR LOCATION ONCE EMAIL NOTIFICATION HAS BEEN SENT TO YOU. WE SEND NOTIFICATION TO THE EMAIL ADDRESS GIVEN TO US BY EBAY IN THE WINNING BID NOTIFICATION EBAY SENDS US ONCE AN AUCTION ENDS. IF YOU DO NOT RECEIVE AN EMAIL FROM US GIVING YOU ORDERING INFORMATION, YOU MUST CONTACT US WITHIN 3 DAYS OF THE AUCTION ENDING DATE. IF AFTER 10 DAYS WE DO NOT HAVE YOUR PAYMENT WE WILL ATTEMPT TO EMAIL YOU INQUIRING WHY PAYMENT HAS NOT BEEN SENT. IF WE DO NOT GET A REPLY FROM YOU WE WILL FILE A NON-PAYING BIDDER ALERT WITH EBAY. THEY WILL INVESTIGATE FURTHER. IF AFTER 10 DAYS OF FILING A NON-PAYING BIDDER ALERT WE STILL DO NOT HAVE PAYMENT FROM YOU, WE WILL REQUEST CREDIT FROM EBAY FOR POSTING FEES AND POST NEGATIVE FEEDBACK TO YOUR EBAY ACCOUNT. EBAY WILL ALSO EMAIL YOU WITH 3 CONSECUTIVE EMAILS WARNING THAT IF YOU DO NOT TAKE ACTION TO PAY FOR THE BID, THEY WILL SUSPEND YOUR EBAY ACCOUNT.
(I.) IF YOU LOOSE AN AUCTION YOU MAY CONTACT US TO SEE IF ANOTHER ITEM IS AVAILABLE AT THE WINNING BID AMOUNT, WE WILL NOTIFY YOU ONLY IF YOU REQUEST THIS INFORMATION.
(J.) IF YOU WIN AN AUCTION YOU MUST USE OUR ORDER FORM TO ORDER THE ITEM. TRY TO FILL IT OUT ONLINE, IF YOU CANNOT FILL IT OUT ONLINE AND PRINT IT THEN YOU MUST REPRODUCE THE FORMAT OF THE ORDER FORM CLEARLY ON A PEICE OF BLANK PAPER. IF WE CANNOT READ YOUR WRITING AND YOUR PACKAGE GETS LOST, IT IS NOT OUR RESPONSIBILITY AND WE ARE NOT LIABLE FOR LOSSES.
(j.) IF YOU DO NOT USE OUR ORDER FORM OR ORDER FORM FORMAT AND YOUR PACKAGE OR ITEM(S) DO NOT ARRIVE EITHER AT ALL OR ON TIME, IT IS NOT OUR RESPONSIBILITY AND WE ARE NOT LIABLE FOR LOSSES. JUST USE OUR ORDER FORM TO KEEP OUR SYSTEM FAST AND EFFECTIVE SO YOU GET YOUR ORDER ON TIME AND AVOID ORDERING PROBLEMS AND MIX UPS.
(K.) IF YOU BID ON OUR ITEMS YOU ARE AGREEING TO THE TERMS AND CONDITIONS ON THIS EBAY ORDER POLICY PAGE.
(L.) IF YOU PAY FOR YOUR AUCTION OR OUT OF AUCTION PURCHASE USING PAYPAL.COM OR PAYME.COM OR X.COM YOU MUST ALSO SEND AND VERIFY OUR RECEIPT OF AN ORDER FORM AND SPECIFY WHAT THE PAYMENT IS FOR. IF YOU DO NOT SEND AN ORDER FORM WITH YOUR ORDER WE WILL HOLD THE FUNDS FOR 30 DAYS AND MAKE TWO ATTEMPTS TO EMAIL YOU AND LET YOU KNOW WE NEED ORDER INFORMATION REGARDING YOUR PAYMENT. IF AFTER TWO EMAILS AND A 30 DAY LAPSE, ALL FUNDS ARE PLACED IN UNCOLLECTED STATUS. IF FUNDS STAY IN UNCOLLECTED STATUS FOR MORE THAN 40 DAYS WE RESERVE TO RIGHT TO REFUSE FUNDS, THUS RETURNING THEM, OR HOLDING FUNDS INDEFINATELY.
(M.) IF YOU FEEL YOU MUST REQUEST A REFUND FOR ANY ITEM THEN YOU MUST OBTAIN A RETURN MERCHANDISE AUTHORIZATION NUMBER FROM US VIA EMAIL. UPON APPROVAL OF A REFUND YOU WILL BE CHARGED 30% RESTOCKING FEES. YOU WILL BE RESPONSIBLE FOR SHIPPING THE ITEM BACK TO US IF WE REQUEST. THE ITEM MUST BE SHIPPED AND RECEIVED WITHOUT DAMAGE OR SEND INSURED FOR SAFETY. WE RESERVE THE RIGHT TO REJECT AUTHORIZATION FOR REFUNDS.
(N.) WE RESERVE THE RIGHT TO CHANGE ANY INFORMATION AT ANY TIME WITHOUT PRIOR NOTICE.
(O.) IF A FULL MONEY BACK GUARANTEE IS OFFERED FOR ANY AUCTION ITEM, IT MUST BE SENT BACK ONLY WITH A RETURN MERCHANDISE AUTHORIZATION. YOU MUST SEND US AN EMAIL AT "NINTEACH@PLANS-KITS.COM" AND REQUEST DETAILS FOR A GUARANTEE REFUND. WE WILL SEND YOU THE INFORMATION YOU MUST SUBMIT FOR A REFUND. GENERALLY PROOF OF PURCHASE, SUPPORTING EVIDENCE FOR DISSATISFACTION AND OTHER ITEMS. YOU DO NOT GET YOUR SHIPPING OR HANDLING FEES BACK. A SMALL PERCENTAGE OF THE PURCHASE PRICE IS SUBTRACTED FOR HANDLING AND TRANSPORT FEES.